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1. Receive considerate,
respectful, and compassionate care
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2. Be provided care in a safe
environment free from all forms of abuse and
neglect, including verbal, mental, physical, and
sexual abuse
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3. Have a medical screening exam
and be provided stabilizing treatment for emergency
medical conditions and labor
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4. Be free from restraints and seclusion unless needed for safety
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5. Be told the names and jobs of
the health care team members involved in your care
if staff safety is not a concern
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6. Have respect shown for your
personal values, beliefs and wishes
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7. Be treated without
discrimination based on race, color, national
origin, ethnicity, age, gender, sexual orientation,
gender identity or expression, physical or mental
disability, religion, language, or ability to pay
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8. Be provided a list of
protective and advocacy services when needed
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9. Receive information about
hospital and physician charges and ask for an
estimate of hospital charges before care is
provided, as long as your care is not impeded
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10. Receive information in a
manner you understand, which may include:
Sign and foreign language interpreters. Alternative
formats, including large print, braille, audio
recordings, and computer files. Vision, speech,
hearing and other temporary aids as needed, without
charge
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11. Receive information from the doctor or other health care practitioners about your diagnosis, prognosis, test results, possible outcomes of care, and unanticipated outcomes of care
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12. Access your medical records in accordance with HIPAA Notice of Privacy Practices
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13. Be involved in your plan of care
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14. Be screened, assessed, and treated for pain
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15. Refuse care
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16. In accordance with hospital visitation policies, have an individual of your choice remain with you for emotional support during your hospital stay, choose the individuals who may visit you, and change your mind about the individuals who may visit
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17. Appoint an individual of your choice to make health care decisions for you, if you are unable to do so
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18. Make or change an advance directive
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19. Give informed consent before any nonemergency care is provided, including the benefits and risks of the care, alternatives to the care, and the benefits and risks of the alternatives to the care
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20. Agree or refuse to take part in medical research studies, without the agreement or refusal affecting your care
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21. Allow or refuse to allow pictures of you for purposes other than your care
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22. Expect privacy and confidentiality in care discussions and treatments
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23. Be provided a copy of HIPAA
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24. File a complaint about care and have the complaint reviewed without the complaint affecting the patient’s care